The support we provide

The support we provide for families is delivered in a number of different ways, all aimed at “making a difficult start to life that little bit easier”. We are extremely grateful to our Partners, Supporters and Donators for their help that makes this support happen!

A number of examples of the support and education material we've created with the help of graduate parents of a NICU and/or SCBU are:

Donate to help neonatal familiesIn addition to the support documents above, below are three images of other examples of how we help support families. To view a number of other examples of our support, head to this Facebook gallery
Donations to help us deliver more support to families going through the stress and anxiety of a neonatal journey can be made here.
 

Supporting Neonatal Research La Z BoysSupport Information

 

 

 

 

 

 

 

 

 

Our support services are at different levels of maturity in different locations. Due to this, at this stage the support provided in each region differs.
 

We strive to offer the following in all our regions:

1. Support / Welcome packs
We endeavour to give a free information pack to parents in the Neonatal Intensive Care Unit (NICU) as soon as possible. The pack contains:

  • a copy of “What to expect–when it wasn’t what you expected”. This is a handy “all you need to know” booklet providing parents with the information they need to help them get through their time in a neonatal unit. It is written by Trust volunteers and provides key information and offers parents practical, first hand advice based on experience; and
  • a small gift to acknowledge the arrival of your baby. Usually knitted booties and a hat.

2. Regular lunches/morning teas and catch-up

One of our most regular and popular support events is providing an opportunity for Mums and Dads with babies in the NICU to meet and have a get together.  This is an opportunity to provide necessary information and support and also answer any questions. Parents can also develop support networks with other parents, which help outside of the unit. Where facilities allow, the Trust host a regular light lunch or morning tea.

Feedback from a Mum about catch-ups

“This is just a fantastic gesture by the Trust and it was a great opportunity to chill out for half an hour with other parents over a piece of pizza and a cup of tea. We met two other couples whose babies were born around the same time as our son and we were all in the Unit for eight weeks so we got to know each other pretty well and compared notes about our respective experiences. We are now good friends with one of the couples in particular – that wouldn’t have happened if we hadn’t met at the weekly lunch – so we really appreciated it – thanks Neonatal Trust!”

3. Playgroups/Coffee Groups

Parents who have had a NICU experience often need support once they return home, as returning home with a baby that was premature or sick can have demands over and above a full term healthy newborn. Also parents may not have ever had the opportunity to join an antenatal group. We offer regular playgroups where parents can meet up after they have left the NICU and their babies can have a play.

 

Trust Shops

The Neonatal Trust operates a combined shop and office located within the NICU in both Auckland and Wellington. The shops:

  • carry ranges of clothing for premature babies and newborns;
  • have breastfeeding equipment for sale;
  • have breastfeeding equipment for hire at subsidised rates;
  • maintain a library of neonatal reference material for parents to borrow while in the NICUs; and
  • have staff on site who provide support, advice, and co-ordination for families in the unit.

There is also breastfeeding equipment available for hire in Waikato.

 

Supporting the NICUs and SCBUs

We look to support the NICUs and Special Care Baby Units (SCBUs) in a number of ways. Examples include:

  • Purchasing equipment that directly supports or assists the care of babies in the units, such as:

A “Baby Sim” simulation doll for enhanced staff training

New feeding pumps for the delivery of regular and accurate feeds, to help meet nutritional requirements and maintain blood glucose levels

Maternity chairs for ‘Kangaroo cuddles’

  • Enhancing the unit for parents so their stay is as comfortable as possible. This includes re-decorating and furnishing parent ‘rooming-in’ rooms and shared spaces.

 

Donate to help neonatal families

Can you help?

Donations to help us deliver more support to families going through the stress and anxiety of a neonatal journey can be made here.

 

A couple examples of the support and education material are:

  • Our Reading to your Baby document, provided to encourage a practise that helps both parents and the baby
  • The Benefits of Knitting document, used to encourage volunteer knitters that support with wonderful knitted boottees, beanies and blankets.

Thank you to The Neonatal Trust's Partners